Please use our Get Satisfaction page to report all feedback. This is the best way to find an answer or tell us something.
Or, if we're online, you can ask us your question directly.
Common problems
- If you lost your key or would like it re-sent, go here. Be sure to check your spam folder and add store@unknownworlds.com to your contact list. For some reason a lot of players are finding their keys sitting happily in their spam folder.
- To change the e-mail address you bought the game with, go here. Note this doesn't change your profile e-mail address.
- For general Natural Selection 2 questions, please check the FAQ.
- For help with Constellation or the original Natural Selection, please check the Natural Selection help page.